Position: EdTech Immersion Program - Implementation Coordinator
Department: Client Services
Team: Client Services
Location: San Carlos, CA & Washington, DC
Direct Report Manager: Client Services Manager
Type: Temporary Employee, Non-Exempt
_______________________________________________________
About Education Elements
Education Elements is on a mission to transform the k-12 education system as we know it and to change the lives of 55 million students. We work with public, charter and independent schools to give students the personalized learning experience they deserve. We sit down and talk to teachers and school leaders. We listen to what's working and what's not. We brainstorm, research, sketch, design, spec, code and coach. We do all of this to develop new instructional models that work in real classrooms and a platform that ties together the best in teaching and technology.
At Education Elements you can develop a platform that helps any teacher reach her lowest reader and challenge her top performer. You can design 21st century classrooms that make learning exciting, relevant and transformative for students. You can build structures that make leaders and their teachers wildly effective. No matter the role, your actions will transform the classroom experience for hundreds of thousands of students and teachers across the country every day.
This impact is made possible because of our world class team. We are lean and effective--but we know how to have fun. This means impromptu ping-pong tournaments, dressing up like pirates on a Friday and everything in between. We are engineers, principals, teachers, thought leaders and designers. We are Education Elements and we create classrooms that inspire teaching and learning.
To learn more check out our website www.edelements.com and read Disrupting Class by Clayton Christensen and Michael Horn.
About the Role:
The EE EdTech Immersion Program is designed to give educators with a passion for classroom technology an opportunity to immerse themselves in the Education Technology space. Our team members are experts on our product, understand the unique challenges teachers face managing classrooms, and support the implementation of an ecosystem of different technologies in the districts we work with.
As a member of the ETIP program, you'll work with our 30+ partners to get schools set up on their products, engage with school technology leaders and administrators to coordinate their setup, and be our company's primary node in our network of partners, field consultants, engineers, and product managers during the implementation process.
Please note: The Ed Tech Immersion Program starts on 6/23/14 and extends through 10/17/14.
What do you get?
Over the course of our program, you will:
Primary Responsibilities
Required Qualifications
In addition, strong candidates will possess the following:
-- Department: Client Services
Team: Client Services
Location: San Carlos, CA & Washington, DC
Direct Report Manager: Client Services Manager
Type: Temporary Employee, Non-Exempt
_______________________________________________________
About Education Elements
Education Elements is on a mission to transform the k-12 education system as we know it and to change the lives of 55 million students. We work with public, charter and independent schools to give students the personalized learning experience they deserve. We sit down and talk to teachers and school leaders. We listen to what's working and what's not. We brainstorm, research, sketch, design, spec, code and coach. We do all of this to develop new instructional models that work in real classrooms and a platform that ties together the best in teaching and technology.
At Education Elements you can develop a platform that helps any teacher reach her lowest reader and challenge her top performer. You can design 21st century classrooms that make learning exciting, relevant and transformative for students. You can build structures that make leaders and their teachers wildly effective. No matter the role, your actions will transform the classroom experience for hundreds of thousands of students and teachers across the country every day.
This impact is made possible because of our world class team. We are lean and effective--but we know how to have fun. This means impromptu ping-pong tournaments, dressing up like pirates on a Friday and everything in between. We are engineers, principals, teachers, thought leaders and designers. We are Education Elements and we create classrooms that inspire teaching and learning.
To learn more check out our website www.edelements.com and read Disrupting Class by Clayton Christensen and Michael Horn.
About the Role:
The EE EdTech Immersion Program is designed to give educators with a passion for classroom technology an opportunity to immerse themselves in the Education Technology space. Our team members are experts on our product, understand the unique challenges teachers face managing classrooms, and support the implementation of an ecosystem of different technologies in the districts we work with.
As a member of the ETIP program, you'll work with our 30+ partners to get schools set up on their products, engage with school technology leaders and administrators to coordinate their setup, and be our company's primary node in our network of partners, field consultants, engineers, and product managers during the implementation process.
Please note: The Ed Tech Immersion Program starts on 6/23/14 and extends through 10/17/14.
What do you get?
- Understanding of the unique technical challenges facing Education Technology today
- Window into the existing marketplace for products and technologies that educators are increasingly employing in their districts, schools, and classrooms
- Opportunity to expand your Education Technology network within Education Elements and beyond our company with school district educational and technology leadership, and our content providers.
Over the course of our program, you will:
- Receive training on our product, our products' technical architecture, our ecosystem of 30+ content providers and EdTech applications, and our processes
- Be the primary technical account manager for 1-3 school districts implementing our product
- Complete the implementation of our product at your assigned districts
- Maintain account notes for specific district implementations and provide troubleshooting support post-launch
- Document and share knowledge on lessons learned during and after the implementation and integration process
- Contribute to the improvement of our product and business processes
Primary Responsibilities
- Provides amazing, friendly, and efficient support to our clients, who include teachers, administrators, and other staff at a variety of school sites.
- Quickly builds and maintains a working knowledge of the EE Platform, our product architecture, and our content and EdTech application partners.
- Maintains and proactively contributes to Knowledge Base.
- Coordinates with all other company functional teams and follows up on known client problems/questions by developing and circulating best practices.
- Is awesome and shares awesomeness with coworkers
- Works with our Product and Software Development Teams to provide detailed insight into system issues.
Required Qualifications
- A willingness to learn about technology. Maybe you're the kind of person who tries out apps before all of your friends and gets them excited about your finds. Maybe you spend your free time messing around on Codecademy. Or maybe you're the type of person who looks at problems and thinks, "there's got to be a better way - and I can build it." You're interested in MySQL, Java and APIs.
- You're passionate about classroom education. You've worked in a classroom before, can empathize with our users, and can suggest approaches to solving problems that take this context into account.
- You're organized. There's a lot going on, and you've got a system in place to manage the details.
- You do research. You exhaust technical avenues and work with experts to understand problems before coming to conclusions about problems. You can present options and recommendations along with complicated problems.
- You're calm under pressure. Things get crazy at the beginning of the school year. You've got a calming influence to help our clients and our team turn that rush and anxiety into positive energy at the start of the year.
In addition, strong candidates will possess the following:
- Previous experience in an education or EdTech organization.
- Previous experience working with a startup is a bonus.
- Previous support experience is a plus.
- Excellent proficiency in Google Apps and Microsoft Office (PPT/Excel)
- Familiarity with ZenDesk, SalesForce, and JIRA.
- College diploma.
- Potential to lead the Support Team.
--
You received this message because you are a part of Young Education Professionals-DC (YEP-DC). YEP-DC is a nonpartisan group that allows its members to post education-related messages regardless of affiliation.
To submit a post to YEP-DC, send an email to YoungEdProfessionals@googlegroups.com
To unsubscribe from the group, send an email to YoungEdProfessionals+unsubscribe@googlegroups.com
For more options, visit http://groups.google.com/group/YoungEdProfessionals?hl=en
More information about YEP-DC is available at www.youngedprofessionals.org/yep-dc
---
You received this message because you are subscribed to the Google Groups "Young Education Professionals-DC" group.
To unsubscribe from this group and stop receiving emails from it, send an email to youngedprofessionals+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.
0 comments:
Post a Comment