Position Description
The Office of the Deputy Chancellor for Operations (ODC) is responsible for guiding the operations functions for all 111 schools within the District. The Office goal is for all DCPS schools to be ready on the first day of school and every day after so that all principals can lead, all teachers can teach, and all students can learn.
The Technology (ODCO-IT) division is responsible for ensuring access to stable technology infrastructure, security, and operations for students, staff, and Central Office in partnership with the Office of the Chief Technology Officer (OCTO). ODCO-IT supports DCPSs academic goals by ensuring access to broadband for students and supporting school-based technology managers with centralized policy communications, training, and information.
The Director of Technology Initiatives is responsible for supporting and developing the District's technology operations and strategy in partnership with the Office of the Chief Technology Officer (OCTO), DC Government's central IT services agency. The Director, Technology Initiatives, will also work closely with the Office of Teaching & Learning in implementing the District's educational technology plan, assessing and supporting technology needs of other offices, and managing the use and deployment of technology throughout DCPS.
The Director, Technology Initiatives will report to the Deputy Chief, Facilities & IT Initiatives
The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned.
- Identify and manage technology hardware, infrastructure and services that best align to the needs of DCPS. Set and prioritize tactical technology priorities as part of the DCPS academic plan.
- Serve as a primary liaison to the Office of the Chief Technology Officer (OCTO) and oversee the development and management of Memorandum(s) of Understanding between DCPS and OCTO. Manage service level agreements with internal and external technology service providers.
- Support the implementation of the educational technology goals set forth by the Office of Teaching and Learning.
- Develop and manage technology budget; consult on development of school based technology budgets as needed. Tracks technology spending and identify cost savings opportunities. Manage E-rate reimbursement process and develop E-rate reimbursement strategy.
- Set and prioritize tactical technology priorities as part of the academic plan. Prepare the district and schools for online testing initiatives (i.e. PARCC assessments).
- Support technology-focused strategic central office initiatives. Co-develop and implement professional development modules for emerging technology at both central and school levels. Directly engage with schools to support existing and emerging technology.
- Coordinate and ensure communication to appropriate parties within DCPS for various technology initiatives; provide executive dashboard reports on a consistent basis.
- Develops department strategy across multiple programs and clear, specific, and ambitious performance measures for related to priorities; and coordinates and directs the work of staff based on volume, priorities, and strategic context.
- Tracks the progress of technology initiatives within larger strategic context and intervenes where necessary to resolve complex obstacles to success; and interprets impact of changes in policy and regulation on department strategy.
- Assesses department's programmatic talent needs and implements hiring, training/professional development strategies, and organizational design appropriately; guides and coaches direct reports and other team members; and keeps department staff informed of internal and external developments affecting their areas of responsibility.
- Identifies and systematizes successful operational and project management methods across the department; and develops and implements annual department budget and allocation of staff and resources.
- Drives the gathering and analysis of data for internal and external reporting; and evaluates, on quantitative and qualitative basis, effectiveness of programs and special projects towards meeting established goals and objectives.
- Stays closely aware of projects, high-level initiatives, and emerging issues across DCPS organization; and pro-actively helps to adjust department approach based on changes in direction, priorities, and resources.
- Keeps informed about innovations, developments in policy, and research; and advises DCPS senior management team on proposed legislation, policies, and procedures affecting the specific department and projects assigned.
- Builds senior-level relationships across internal departments and Offices to drive collaboration and project success; and interacts with and responds effectively to urgent requests from multiple internal and external DCPS stakeholders.
Qualifications
- Bachelor's degree and five to seven years of related work experience.
- Master's degree preferred.
- Previous exposure to or experience in the education sector a plus.
- Experience in district-level IT portfolio management in K-12 education preferred.
Personal Qualities of Top Candidates
- Commitment to Equity: Passionate about closing the achievement gap and ensuring that every child, regardless of background or circumstance, receives an excellent education.
- Leadership: Coaches, mentors, and challenges others to excel despite obstacles and challenging situations.
- Focus on Data-Driven Results: Relentlessly pursues the improvement of central office performance and school leadership, instruction, and operations, and is driven by a desire to produce quantifiable student achievement gains.
- Innovative Problem-Solving: Approaches work with a sense of possibility and sees challenges as opportunities for creative problem solving; takes initiative to explore issues and find potential innovative solutions.
- Adaptability: Excels in constantly changing environments and adapts flexibly in shifting projects or priorities to meet the needs of a dynamic transformation effort; comfortable with ambiguity and non-routine situations.
- Teamwork: Increases the effectiveness of surrounding teams through collaboration, constant learning and supporting others; sensitive to diversity in all its forms; respects and is committed to learning from others.
- Dependability: Does whatever it takes to consistently deliver with high quality under tight deadlines; successfully manages own projects through strong organization, detailed workplans, and balancing of multiple priorities.Communication and Customer Service Skills: Communicates clearly and compellingly with diverse stakeholders in both oral and written forms; anticipates and responds to customer needs in a high-quality and courteous manner.
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