Program Coordinator
Job Title: Program Coordinator
Reports to: Program Manager
Starting: July 2015
About Generation Hope:
Founded in 2010, Generation Hope selects teen mothers and teen fathers who have displayed academic achievement and a desire to go to college to become Scholars in the Generation Hope Scholar Program. Teen parents are often dismissed by school officials and others when it comes to their potential to pursue higher education. Generation Hope presents college-readiness workshops in the community throughout the year to identify and recruit promising students to our program. Once accepted, Generation Hope provides each Scholar with two supports that we believe increase the likelihood that they will obtain their college degree; up to $2,400 per year in tuition assistance and one-on-one mentoring. Additionally, Scholars receive an increased network of support from the extended family that the program provides to them and to their young children. This support stays with Scholars until they earn their two or four-year degree. To date we have provided more than $75,000 in tuition assistance and celebrated three teen mothers graduating with bachelor's degrees.
Generation Hope currently serves nearly 40 teen parents in college and 200 expecting or parenting high school students annually through college-readiness workshops. In July 2015, Generation Hope will begin a significant three-year growth plan, doubling to 60-65 Scholars with a goal of serving 100 parenting college students by 2018.
In 2014, Generation Hope's founder was named a CNN Hero, and the Catalogue for Philanthropy named the organization "one of the best" nonprofits in the D.C. region.
Please visit www.supportgenerationhope.org for more information.
Position:
The Program Coordinator works with the Program Manager to support Generation Hope's Scholar Program and is responsible for case management and program coordination to ensure Generation Hope Scholars are participating in healthy mentoring relationships and are on track to graduation. The Program Coordinator is responsible for providing involved support to a caseload of 25-35 teen parents attending colleges across the D.C. metro area, organizing program activities, including field trips, and overseeing Generation Hope's Volunteer Program. Providing support for ongoing program activities, conducting research on possible community partners, recruiting volunteers and maintaining volunteer communications, soliciting program-related donations, assisting with program evaluation, and communicating program progress are all functions of this position. S/he also represents Generation Hope to nonprofit partners, students, donors and various other constituent groups. The Program Coordinator should have a solid track record in working with youth, provide outstanding customer service, be an enthusiastic professional, and be able to build relationships with internal and external customers.
Responsibilities:
Case management
Support a caseload of 25-35 Generation Hope Scholars, providing case management including, but not limited to:
Academic planning
Assistance with navigating the college system, such as financial aid and transferring to a 4-year school
Making referrals for Scholars and assisting them in accessing government and community services
Providing emotional support
Supervise and support the mentoring relationships within caseload, including addressing areas of conflict or challenge among Scholars and their mentors (i.e. Sponsors) in a productive, sensitive way that maintains and improves the Scholar/Sponsor relationship
Maintain accurate program records through program database (as well as hard copy) to ensure thorough program evaluation
Working with the Program Manager, recruit new Scholar class each year
Plan and execute field trips for all Generation Hope Scholars and Sponsors and support all program events
Assist Program Manager in scheduling and providing College-Readiness Workshops for expecting and parenting high school students across the D.C. metro region
Volunteer Coordination
Develop and promote the various volunteer opportunities within the organization
Recruit, interview, and place applicants for volunteer work
Maintain up-to-date volunteer records and volunteer position job descriptions
Ensure volunteers are staffed to support various needs, including Child Care Volunteers, Snack Crew, and Event Volunteers
Conduct and/or arrange for volunteer orientation and training
Assist the Program Manager with the development of volunteer policies, procedures, and standards of volunteer service
Assess volunteer feedback received through comment forms
Organize and participate in volunteer recognition programs and special events
Evaluate all aspects of volunteer programs to ensure effectiveness and to recommend/implement changes as appropriate
Other
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Other duties as assigned.
WE ARE LOOKING FOR A HARDWORKING, INNOVATIVE, COLLABORATIVE INDIVIDUAL WHO THRIVES IN A FAST PACED ENVIRONMENT. THE SUCCESSFUL CANDIDATE WILL HAVE THESE QUALITIES/QUALIFICATIONS:
Bachelor's degree
At least 1 year experience working with youth
Experience facilitating or co-leading workshops/trainings a plus
Experience with data entry
Counseling and/or case management experience a plus
Excellent communication skills, including writing, proof reading skills, and speaking
Fantastic customer service ethic and high expectations for quality
Motivated and able to work independently as well as with a team.
Willingness to take initiative
Record-keeping, organization, and event planning skills
Willingness to adjust hours to accommodate the needs and schedules of Scholars
Must be able to travel to different locations in the D.C. metro region for events and workshops
Must be available for special events and training, which may occur on evenings and weekends
Demonstrated ability to multi-task, manage concurrent processes/projects, and focus on the small but important details in all projects while keeping the bigger picture in mind
Excellent office and computer skills. Proficiency in Microsoft Office is required.
Able to establish and maintain cooperative professional relationships with colleagues, donors, volunteers and the public
Personal qualities of honesty, credibility, and dedication to the mission and values of Generation Hope.
To apply, please email your cover letter and resume to:
Ericka Harley
Executive Assistant to the CEO
hiring@supportgenerationhope.org
*Please do not call
Development & Events Manager
Job Title: Development & Events Manager
Reports to: CEO
Starting: July 2015
About Generation Hope:
Founded in 2010, Generation Hope selects teen mothers and teen fathers who have displayed academic achievement and a desire to go to college to become Scholars in the Generation Hope Scholar Program. Teen parents are often dismissed by school officials and others when it comes to their potential to pursue higher education. Generation Hope presents college-readiness workshops in the community throughout the year to identify and recruit promising students to our program. Once accepted, Generation Hope provides each Scholar with two supports that we believe increase the likelihood that they will obtain their college degree; up to $2,400 per year in tuition assistance and one-on-one mentoring. Additionally, Scholars receive an increased network of support from the extended family that the program provides to them and to their young children. This support stays with Scholars until they earn their two or four-year degree. To date we have provided more than $75,000 in tuition assistance and celebrated three teen mothers graduating with bachelor's degrees.
Generation Hope currently serves nearly 40 teen parents in college and 200 expecting or parenting high school students annually through college-readiness workshops. In July 2015, Generation Hope will begin a significant three-year growth plan, doubling to 60-65 Scholars with a goal of serving 100 parenting college students by 2018.
In 2014, Generation Hope's founder was named a CNN Hero, and the Catalogue for Philanthropy named the organization "one of the best" nonprofits in the D.C. region.
Please visit www.supportgenerationhope.org for more information.
Position:
The Development & Events Manager works with the CEO to support Generation Hope's individual, corporate and foundation giving and is responsible for executing Generation Hope's fundraising events to meet the annual revenue goals and reach higher revenue goals each year. The Development & Events Manager is responsible for planning the organization's principal fundraising events, smaller community events, and seeking out new fundraising events/opportunities. Managing event budgets, conducting prospect research, drafting thank you letters and other donor correspondence, soliciting corporate donations for events, working with volunteers, managing development communications with the CEO, gift entry and database maintenance, and assisting with monthly financial reporting are all functions of this position. S/he also represents Generation Hope to board members, donors and various other constituent groups. The Development & Events Manager should have a solid track record in event management, provide outstanding customer service, be an enthusiastic professional, and be able to build relationships with internal and external customers.
Responsibilities:
Event Planning
Manage logistics for large and small development events, including the annual gala and the annual benefit walk
In partnership with the CEO, book, negotiate and revise contracts for event space (including, but not limited to, arranging food and beverage, ordering supplies and audiovisual equipment, setting up blocks of rooms at a group rate, etc.) to ensure the quality expectations of the organization
Develop and implement an events protocol process
Maintain a master events calendar
Conduct research, make site visits, and find resources to help staff make decisions about event possibilities
Seek out new third-party fundraising events both year round and during the holidays
Ensure that all audiences are well informed of event flow and plan prior to the event using room layouts, timelines, meetings and conference calls, checklists etc., for each event
Manage event registration processes
Collaborate with appropriate staff on all website related content and collateral needs for events
Propose new ideas to improve the event planning and implementation process
Serve as liaison with vendors on event-related matters
Assist with managing on-site production and clean up for events as necessary and close out all events as required
Prepare all materials such as name tags, materials, notebooks, packages, gift bags, registration lists, seating cards, etc.
Assist with preparing budgets and provide periodic progress reports to CEO, staff, and the Board of Directors for each event project as appropriate
Keep track of event finances including check requests, invoicing, and reporting
Manage, oversee, and motivate planning committee volunteers to seamlessly execute events and work with Volunteer Coordinator to recruit and manage on-site volunteers
Work with the CEO to support any host committees focused on event sponsorship
Working with the CEO, write and submit sponsorship proposals, reports and letters in a timely manner. Track all proposal and report deadlines.
Development
In coordination with the CEO and Assistant to the CEO, maintain communication with all organizational donors
Work with the CEO to identify and research prospects
Ensure that Little Green Light (CRM tool) is used to capture all event-related data and necessary communication to donors
Organize and implement several annual donor mailings
Make presentations on Generation Hope in the community to raise awareness and support
Provide limited support for grant proposal development
Communications
Maintain the organization's social media profiles
Create and implement a monthly and annual plan for communicating Generation Hope's key messages and targeted outreach across social media
Engage program and administrative staff each month to ensure all events and activities are being promoted and shared via social media
Other
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Other duties as assigned.
WE ARE LOOKING FOR A HARDWORKING, INNOVATIVE, COLLABORATIVE INDIVIDUAL WHO THRIVES IN A FAST PACED ENVIRONMENT. THE SUCCESSFUL CANDIDATE WILL HAVE THESE QUALITIES/QUALIFICATIONS:
Bachelor's degree
At least 1 year experience coordinating special events
Motivated and able to work independently as well as with a team. Ability to accomplish projects with little supervision.
Willingness to take initiative
Must be available for special events, which may occur on evenings and weekends
Demonstrated ability to multi-task, manage concurrent processes/projects, and focus on the small but important details in all projects while keeping the bigger picture in mind
Excellent communication skills, including writing, proof reading skills, and speaking
Fantastic customer service ethic and high expectations for quality
Excellent office and computer skills. Proficiency in Microsoft Office is required; experience working with a fundraising database is a plus
Able to establish and maintain cooperative professional relationships with colleagues, donors, volunteers and the public
Strong public speaking and presentation skills
Personal qualities of honesty, credibility, and dedication to the mission and values of Generation Hope.
To apply, please email your cover letter and resume to:
Ericka Harley
Executive Assistant to the CEO
hiring@supportgenerationhope.org
*Please do not call
Generation Hope is an equal opportunity employer.
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